Your mother’s birthday is tomorrow. You live in Dubai, she lives in Lahore, and no courier on earth can teleport you there. This is exactly the problem TCS Sentiments was built to solve – and it has been solving it since 1989, long before “online gifting” became a buzzword in Pakistan.
TCS calls it Pakistan’s first gifting platform. In simple words: you pick a gift on their website, pay online, and TCS’s delivery network carries it to your loved one’s doorstep – gift-wrapped, with a card. Here is everything you need to know before you order.
In this guide
What is TCS Sentiments?
TCS Sentiments Express is the gifting arm of TCS. While the courier side moves parcels, Sentiments is a proper online gift store: you browse gifts, personalize them, and TCS handles the packing and delivery using its own nationwide network. Because the same company that takes your order also delivers it, there is no third-party courier in the middle to blame when something goes wrong.
What can you send?
The range is wider than most people expect:
- Fresh flowers – bouquets and arrangements, with same-day delivery in 4 major cities
- Cakes – birthday cakes, anniversary cakes and more, baked fresh for the delivery day
- Mithai – a favourite for Eid, weddings and family occasions
- Fruit baskets – fresh or dried fruit arrangements
- Chocolates – from simple boxes to premium hampers
- Personalized gifts – mugs, cushions and gifts with names, initials or photos
- And more – perfumes, toys, semi-precious jewellery, leather products and gift e-cards
Which occasions does it cover?
Birthdays, weddings, anniversaries, Eid, Mother’s Day, Father’s Day, Valentine’s Day, new baby arrivals, graduations and corporate milestones – the store even has dedicated sections for gifts for him, gifts for her and gifts for kids, which makes choosing much easier when you are short on ideas.
How to order (step by step)
- Visit the TCS Sentiments website and browse by occasion or gift type.
- Pick your gift and add any personalization – a name, a photo, or a message for the greeting card.
- Enter the receiver’s complete address in Pakistan with a working mobile number. Double-check the house number and area – a gift cannot be redelivered like a regular parcel without extra hassle.
- Choose the delivery date. Order early for birthdays and Eid – the week before Eid is the busiest time of the year.
- Pay online and keep the order confirmation. You can track your TCS parcel as it moves through the network.
Same-day flower delivery
In a hurry? TCS offers same-day flower delivery in Karachi, Lahore, Islamabad and Rawalpindi – but only if you place the order before 3:00 PM. Miss the cutoff and the flowers go the next day. This applies to flowers specifically, not to cakes or hampers, so plan accordingly.
Sending gifts from abroad
This is where Sentiments truly shines. Pakistanis in the UK, USA, UAE, Canada and Germany can order on the international Sentiments store and have gifts delivered to family back home – paying in their local currency. It also works in reverse: gifts can be sent from Pakistan to loved ones abroad. For many overseas families, this is the easiest way to be “present” at a wedding or Eid they cannot attend.
What about prices?
Prices depend on the gift you choose – a simple bouquet costs far less than a personalized premium hamper. Delivery charges are shown at checkout before you pay. As with everything TCS, check the current prices on the TCS Sentiments website rather than trusting old screenshots, since the catalogue and rates change over time.
Tips for a smooth delivery
- Order 2-3 days early for birthdays; a week early around Eid and wedding season.
- Give a phone number that will be answered – the rider calls before arriving, and a missed call can delay a surprise.
- For same-day flowers, order before 3:00 PM in Karachi, Lahore, Islamabad or Rawalpindi.
- Write the card message carefully – it is printed as you type it, so check spellings of names.
FAQs
Is TCS Sentiments available all over Pakistan?
Yes, deliveries are fulfilled across Pakistan through TCS’s own network, and internationally to destinations including the UK, USA, UAE and Germany.
Can I get same-day delivery on cakes?
Same-day delivery is advertised for flowers in Karachi, Lahore, Islamabad and Rawalpindi (order before 3:00 PM). For cakes and other gifts, check the delivery date shown at checkout before you pay.
Can I send gifts to Pakistan from the USA or UK?
Yes. The international Sentiments store lets you order from the USA, UK, UAE, Canada and other countries for delivery to Pakistan.
Can I personalize my gift?
Yes – many gifts can be personalized with names, initials, photos and a message on the greeting card.
How do I track my Sentiments order?
Every order gets a tracking ID. Enter it on this site’s tracker or the official TCS website to follow your gift.
Written by Hamza Ali. Information checked against the official TCS and TCS Sentiments websites. Catalogue, prices and delivery cutoffs can change – confirm at checkout. This site is an independent guide and is not run by TCS.
