Quick answer: TCS Time Choice Delivery (part of TCS Hazir) lets you choose the exact day and a 60-minute time slot for your parcel’s delivery, within 5 days of booking. You book by phone or on the TCS website, a rider picks up your parcel within 60 minutes, and it arrives at your chosen time. If TCS misses the slot, you get a refund. It is available in major cities including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Hyderabad, Gujranwala and Sialkot.
In this guide
What is TCS Time Choice Delivery?
Normal courier delivery means waiting around all day, hoping the rider shows up while you’re home. Time Choice Delivery flips that: you pick the delivery day and time. It is part of the TCS Hazir family – TCS’s 24/7 premium service line that also includes 60-minute pickup and delivery.
Think of it like booking a doctor’s appointment, but for your parcel. You choose a 60-minute window (for example, Tuesday between 4 and 5 pm), and TCS commits to delivering inside that window.
How does it work? Step by step
- Book your shipment: Call the TCS helpline or book through the TCS website and select the Time Choice option.
- Choose your slot: Pick your delivery day (any day within 5 days of booking) and a 60-minute time slot from the available options.
- Rider picks up within 60 minutes: A TCS rider collects your parcel from your doorstep, usually within an hour of booking.
- Parcel arrives at your chosen time: Your shipment is delivered inside the 60-minute window you selected.
- Missed the slot? Get a refund: If TCS fails to deliver within your chosen window, you are entitled to a refund of the service charges.
The 60-minute slot system explained
The 60-minute window is the heart of this service. Instead of “delivery sometime on Tuesday,” you get “delivery Tuesday 4:00-5:00 pm.” This matters because:
- You don’t waste a full day waiting at home or at the office.
- Someone can be available to receive the parcel – no missed deliveries, no return trips.
- Businesses can plan receiving around their own schedule.
Where is Time Choice Delivery available?
The service launched in Pakistan’s major cities and has been expanding. Confirmed cities include:
- Karachi
- Lahore
- Islamabad
- Rawalpindi
- Faisalabad
- Multan
- Peshawar
- Hyderabad
- Gujranwala
- Sialkot
Availability can change, so confirm with the TCS helpline or website whether your area is covered before booking.
Time Choice vs Overnight vs Same Day: which one?
| Service | Best for | You choose the time? | Speed |
|---|---|---|---|
| Time Choice | When you must receive the parcel at a specific time | Yes – exact 60-min slot | Scheduled within 5 days |
| Overnight Express | Fast next-day delivery | No | Next day |
| Same Day | Urgent, must arrive today | No | Same day |
| Economy Express | Budget, no rush | No | 2-4 days |
For a full breakdown of Overnight, Same Day and Economy, read our TCS Overnight vs Same Day vs Economy comparison.
Who should use Time Choice Delivery?
- Working people who are only home in the evening – choose a 6-7 pm slot instead of taking leave.
- Businesses receiving important documents or stock – plan around your opening hours.
- Anyone sending gifts – time the delivery for a birthday or event.
- People in secure buildings where the rider needs you at the gate.
What does it cost?
Time Choice is a premium service, so expect to pay more than standard Overnight Express. The exact charges depend on parcel weight, distance and the slot you choose. Ask for the exact quote when booking – and remember the refund promise softens the premium: if TCS misses your window, you get your money back.
Hamza’s practical tip
I always book the last slot of my free window rather than the first. If I am free 4-7 pm, I pick 6-7 pm, not 4-5 pm – that way even if the rider runs 20 minutes early or late within the system, I am still comfortably available. And I keep my phone on loud that day: the rider usually calls 10-15 minutes before arriving, and missing that call is the number one reason time-slot deliveries fail.
FAQs
How do I book TCS Time Choice Delivery?
Call the TCS helpline or book through the TCS website, select the Time Choice (TCS Hazir) option, choose your day and 60-minute slot, and a rider will pick up your parcel – usually within 60 minutes.
What is the time slot duration?
60 minutes. You choose any available one-hour window on your selected delivery day, within 5 days of booking.
What happens if TCS misses my chosen time slot?
TCS promises a refund of the service charges if the delivery is not made within your selected 60-minute window.
Is Time Choice Delivery available in my city?
It covers major cities including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Hyderabad, Gujranwala and Sialkot. Confirm current coverage with the TCS helpline before booking.
Is Time Choice more expensive than Overnight Express?
Yes, it is a premium service and costs more than standard Overnight. The exact price depends on weight, distance and slot – ask for a quote when booking.
Can I change my time slot after booking?
Slot changes depend on TCS’s scheduling at the time. Contact the helpline as early as possible – changes close to the delivery window may not be possible.
